Return Time
You can return items within 30 days of receiving your order for a refund or exchange. Extended returns may apply during bank holidays.
Return Eligibility
- Items must be unused, and in original packaging.
- Tags and labels must still be attached.
- Some items (e.g. hygiene-sensitive products like earrings or cosmetics) may not be returnable unless faulty.
Return Your Parcel
- Repack your item securely.
- We recommend using a tracked service for a proof of return.
- Return shipping costs are the customer’s responsibility unless the item is faulty.
Return To
Tayibah, Unit 66 2nd floor, The Exchange Mall, High Rd, Ilford IG1 1AS, United Kingdom
Refund
After receiving your return, we’ll process a refund to your original payment method within 5–10 working days.
Exchange / Faulty / Incorrect Items