1. Shipping Info
UK Shipping Information
We have multiple delivery options to get your order.
- Tracked 48 delivery - £3.50
- Tracked 24 delivery - £4.50
International Shipping Information
Shipping cost and time may vary depending on the location and order size. These will be calculated at checkout.
Processing Time
- Orders placed before 2pm are typically dispatched on the same working day.
- Orders placed after 2pm or during Sunday/bank holidays will be processed by the next working day.
Track Your Order
Once your order is shipped, you will receive an email with a tracking number to check the parcel status.
Delivery Issues
If you haven’t received your order within the estimated time, please contact our support team at support@tayibah.co.uk / +44 7737 799751
2. Return Info
Return Time
You can return items within 30 days of receiving your order for a refund or exchange. Extended returns may apply during bank holidays.
Return Eligibility
- Items must be unused, and in original packaging.
- Tags and labels must still be attached.
- Some items (e.g. hygiene-sensitive products like earrings or cosmetics) may not be returnable unless faulty.
Return Your Parcel
- Repack your item securely.
- We recommend using a tracked service for a proof of return.
- Return shipping costs are the customer’s responsibility unless the item is faulty.
Return To
Tayibah, Unit 66 2nd floor, The Exchange Mall, High Rd, Ilford IG1 1AS, United Kingdom
Refund
After receiving your return, we’ll process a refund to your original payment method within 5–10 working days.
Exchange / Faulty / Incorrect Items
Please contact our support team at support@tayibah.co.uk / +44 7737 799751 within 7 days of delivery.
